bdt65 Privacy Policy — How We Handle Your Data

Introduction

bdt65 ("bdt65", "we", "us", "our") operates the bdt65 online casino and sports betting platform at https://bdt65.bet. We are committed to protecting the privacy and security of the personal information entrusted to us by players ("you", "your") across Bangladesh. This Privacy Policy describes how we collect, use, disclose, store, and protect personal data in connection with your use of the bdt65 platform, and explains the rights you have in relation to your personal data. Please read this policy carefully before registering an account or using any part of the bdt65 platform.

By registering a bdt65 account or using the bdt65 platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the bdt65 platform. This Privacy Policy should be read alongside the bdt65 Terms and Conditions, which govern the overall relationship between you and bdt65.

Our Privacy Commitments at a Glance

Six core commitments that define how bdt65 treats your personal information.

2. Information We Collect

bdt65 collects personal information that is necessary to operate the platform, process transactions, verify player identity, and comply with applicable legal obligations. The following table summarises the categories of personal data we collect and the primary reason for collecting each category.

bdt65 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We collect only the minimum personal data necessary for the purposes described in this policy.

3. How We Use Your Information

bdt65 uses the personal data we collect for the following purposes. We process personal data only where we have a lawful basis to do so, including where processing is necessary for the performance of the contract between you and bdt65, where we have a legal obligation to process it, or where we have a legitimate interest that is not overridden by your rights.

• 3.1To create and manage your bdt65 account, verify your identity in accordance with our KYC procedures, and maintain accurate account records as required by applicable law.
• 3.2To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain complete and accurate transaction records for financial reporting and AML compliance purposes.
• 3.3To provide customer support in response to queries, complaints, and account assistance requests submitted by players via the bdt65 live chat or email support channels.
• 3.4To detect, investigate, and prevent fraud, money laundering, underage gambling, account abuse, and other prohibited conduct as described in the bdt65 Terms and Conditions. This includes automated monitoring of account activity and transaction patterns.
• 3.5To send you service communications relating to your bdt65 account, including deposit and withdrawal confirmations, bonus notifications, security alerts, and updates to these policies. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
• 3.6To monitor platform usage and player behaviour in order to identify responsible gaming concerns, apply self-exclusion and deposit limit tools where requested, and fulfil our obligations under applicable responsible gaming standards.

4. Sharing Your Information

bdt65 does not sell your personal data. We share your personal information with third parties only in the limited circumstances described below, and only to the extent necessary for the purpose stated.

• 4.1Payment service providers: bdt65 shares the minimum transaction data necessary with bKash, Nagad, Rocket, Upay, and other payment providers to process deposits and withdrawals. These providers process payment data in accordance with their own privacy policies and are not permitted to use your data for any other purpose.
• 4.2Game and technology providers: bdt65 uses game content and platform infrastructure from third-party providers including Evolution Gaming, Pragmatic Play, and others. These providers may process technical session data (such as game outcome logs) in connection with the delivery of their services to bdt65. They do not receive your full personal profile.
• 4.3Legal and regulatory authorities: bdt65 will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or lawful request. This includes reporting obligations under anti-money laundering legislation. bdt65 will notify affected players of such disclosures where it is legally permitted to do so.

5. Payment Data and Mobile Wallet Privacy

bdt65 processes payment transactions exclusively via established mobile financial services that are familiar to players across Bangladesh, including bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, bdt65 receives confirmation of the transaction from your mobile wallet provider along with the transaction reference number and the amount. bdt65 does not store your full mobile banking PIN, password, or any security credentials associated with your mobile wallet — these remain entirely within your mobile financial service provider's systems.

Transaction records — including the mobile number associated with each deposit or withdrawal, the amount, the date and time, and the transaction reference — are retained by bdt65 as required by applicable financial record-keeping obligations. These records may be reviewed as part of KYC verification, fraud investigation, or in response to a lawful regulatory request. Your payment data is stored securely and is accessible only to authorised bdt65 personnel with a legitimate operational need.

6. Cookies and Technical Tracking

bdt65 uses cookies and similar technical tracking mechanisms to operate the platform, maintain session security, and improve the player experience. The following describes how these technologies are used on bdt65.

• 6.1Essential cookies: bdt65 uses session cookies to keep you logged in during an active session and to maintain the security of your account. These cookies are strictly necessary for the platform to function and cannot be disabled without breaking core platform functionality.
• 6.2Analytics cookies: bdt65 uses anonymised analytics data to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is used to improve platform performance and the player experience. Analytics data is aggregated and does not identify individual players.
• 6.3Third-party game provider cookies: Game content delivered by providers such as Evolution Gaming and Pragmatic Play may set their own technical cookies required to operate the game within the bdt65 interface. These cookies are set by the respective providers and governed by their own privacy policies.

7. Data Security

bdt65 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data in transit, secure encrypted storage for personal data at rest, access controls that limit data access to authorised personnel with a legitimate operational need, automated monitoring systems that detect and flag unusual account or transaction patterns, and regular security reviews of platform infrastructure.

Despite the security measures bdt65 has in place, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure: use a strong and unique password for your bdt65 account, do not share your login credentials with any other person, log out of your account after each session on shared devices, and contact bdt65 support immediately if you suspect that your account has been accessed without your authorisation.

8. Your Privacy Rights

As a bdt65 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the bdt65 support team at [email protected]. bdt65 will respond to all valid requests within a reasonable timeframe and may require identity verification before actioning a request.

• 8.1Right of access: You have the right to request a copy of the personal data bdt65 holds about you. bdt65 will provide this information in a clear and understandable format within a reasonable timeframe of receiving your verified request.
• 8.2Right to rectification: If any personal data bdt65 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please log in to your account to update standard details such as your mobile number, or contact support for corrections to identity documents.
• 8.3Right to erasure: Subject to legal retention obligations (including AML record-keeping requirements that apply to gambling platforms), you have the right to request deletion of your personal data. bdt65 will honour erasure requests where no overriding legal obligation to retain the data exists.
• 8.4Right to restrict processing: In certain circumstances — such as where you contest the accuracy of data or object to our processing — you may request that bdt65 restrict further processing of your personal data while the matter is resolved. bdt65 will continue to store the data but will not process it for other purposes during the restriction period.

To submit a privacy rights request, contact the bdt65 support team at [email protected] with the subject line "Privacy Rights Request". Please include your registered mobile number and a brief description of your request. bdt65 may ask you to verify your identity before actioning the request to protect against unauthorised access to account data.

9. Data Retention

bdt65 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration data and identity verification documents are retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with anti-money laundering record-keeping obligations. Transaction records are retained for a minimum of five years from the date of the transaction. Technical and usage data is retained for shorter periods as needed for security monitoring and platform performance improvement.

When personal data is no longer required and there is no legal obligation to retain it, bdt65 will securely delete or anonymise it in a manner that prevents recovery. Players who close their bdt65 account may request confirmation of data deletion, subject to the retention periods described above.

10. Changes to This Privacy Policy

bdt65 reserves the right to update this Privacy Policy at any time. When we make material changes to this policy, we will publish the revised version on the bdt65 website with an updated effective date. Where the changes are significant, bdt65 will make reasonable efforts to notify active players via the mobile number or email address registered to their account. Your continued use of the bdt65 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how bdt65 handles your personal data.